17 Oct
|
Acme Services
|
Mumbai
17 Oct
Acme Services
Mumbai
To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities.
Create functional and technical specification documents.
Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines.
Ensure analysts adhere to SLA s/KPI s/OLA s .
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
📌 Sap Mm Mumbai
🏢 Acme Services
📍 Mumbai