We are looking for a high-energy Inside Sales Executive focused primarily on reactivating dormant/inactive customer accounts and generating new business opportunities across the EMEA region.
This is a sales-driven role, not an account management role. The person will actively work on existing dormant databases, identify fresh leads, connect with resellers/dealers/channel partners, understand requirements and convert leads into opportunities.
Key Responsibilities
- Reactivate dormant and inactive customer accounts and bring them back to billing.
- Generate new leads and business opportunities through outbound calls, emails, database mining and regular market outreach.
- Identify and connect with resellers, dealers, system integrators and channel partners across EMEA.
- Understand customer requirements and identify suitable IT/networking products.
- Generate quotations and aggressively follow up to convert leads into opportunities and orders.
- Build and maintain a healthy sales pipeline with clear next actions.
- Identify cross-selling opportunities across different IT and networking product categories.
- Maintain consistent follow-ups to generate current requirements and repeat business.
- Coordinate with product, procurement, logistics and finance teams for smooth order execution.
- Work towards defined monthly targets for account activation, lead generation, conversions and revenue.
Required Skills & Experience
- 2+ years of experience in Inside Sales / B2B Sales within IT hardware, networking or technology distribution.
- Strong outbound sales and lead generation
- Proven ability to reactivate dormant accounts and convert leads into business.
- Good understanding of IT products such as:
- Laptops & Desktops
- Wi-Fi / Access Points
- Routers & Switches
- Networking Equipment
- Servers & Storage
- Printers, Peripherals & IT Accessories
- Experience dealing with resellers, dealers, system integrators or channel partners.
- Exposure to Middle East / Africa / GCC markets will be an advantage.
- Strong communication, negotiation and follow-up skills.
- Target-driven, persistent and commercially sharp.
- Comfortable with outbound calling and engaging international customers across different time zones.
What Success Looks Like
- Dormant accounts successfully reactivated and billed.
- Consistent flow of new qualified leads.
- Strong lead-to-opportunity and opportunity-to-order conversion.
- Healthy and active sales pipeline.
- Achievement of monthly revenue and sales targets.
📌 Inside Sales Executive (IT Hardware/Networking) (7:30 AM - 4:30 PM IST)
🏢 Mantras2Success Consultants
📍 India
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