- Welcome and attend to walk-in customers professionally.
- Understand customer requirements and recommend suitable products.
- Explain product features, quality, pricing, and available offers.
- Assist customers in selecting products from categories such as plastic, cleaning, kitchenware, crockery, and steel.
- Support customers in comparing products and making purchase decisions.
- Promote offers, new arrivals, and suitable additional products to increase sales.
- Coordinate with the billing team to ensure smooth billing and checkout.
- Check product availability and coordinate with the warehouse or concerned department when required.
- Maintain proper product displays and ensure the sales area remains clean and organized.
- Handle customer questions and complaints professionally and report unresolved issues to the manager.
- Achieve assigned daily and monthly sales targets.
- Maintain positive customer service and encourage repeat visits.