We are looking for a confident and enthusiastic Telesales Executive to connect with potential customers, understand their travel requirements, and generate sales opportunities through calls and follow-ups. The ideal candidate should have good communication skills, a persuasive approach, and the ability to build positive customer relationships.
Key Responsibilities
- Make outbound calls to potential customers and generate sales leads.
- Explain the company's travel packages, offers, and services to customers.
- Understand customer needs, travel preferences, and budget requirements.
- Follow up with interested leads and convert them into sales.
- Maintain accurate records of customer interactions, enquiries, and follow-ups.
- Handle customer queries professionally and provide relevant information.
- Achieve assigned daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales and travel consultant teams to ensure smooth customer handling.
- Maintain a professional and customer-friendly approach during every interaction.
Required Skills and Qualifications
- Good verbal communication and interpersonal skills.
- Confidence in handling calls and convincing potential customers.
- Basic computer knowledge and familiarity with CRM tools.
- Solid follow-up, negotiation, and customer-handling skills.
- Ability to work in a target-driven environment.
- Previous experience in telesales, telemarketing, or customer service is preferred.
- Experience in the travel and tourism industry will be an added advantage.
Preferred Candidate Profile
- Positive attitude and willingness to learn.
- Self-motivated and results-oriented.
- Good listening and problem-solving skills.
- Ability to handle customer objections professionally.
- Comfortable working in a fast-paced sales environment.
What We Offer
- Professional learning and growth opportunities.
- Supportive and collaborative work environment.
- Performance-based incentives, as applicable.
Pay: ₹8,800.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off