Key Responsibilities

- Manage the overall day-to-day operations of the branch.
- Lead, motivate, and manage the clinic team to achieve business and service targets.
- Drive branch revenue, sales, client acquisition, and customer retention.
- Manage appointments, enquiries, follow-ups, consultations, and conversions.
- Ensure excellent customer service and maintain strong client relationships.
- Handle customer concerns and resolve complaints professionally.
- Monitor daily, weekly, and monthly sales and operational performance.
- Ensure the team consistently achieves assigned targets and KPIs.
- Coordinate with doctors, therapists, consultants, and support staff for smooth operations.
- Maintain high standards of hygiene, clinic presentation, service quality, and professionalism.
- Monitor inventory, stock, and other branch requirements.
- Prepare regular reports and provide updates to management.
- Identify opportunities to improve customer experience,



team performance, and branch growth.

Requirements

- 5 years of experience in branch management, clinic management, sales management, or operations management.
- Experience in aesthetic clinics, dermatology, beauty, wellness, healthcare, or premium service businesses is preferred.
- Robust leadership and team-management skills.
- Excellent communication and interpersonal skills.
- Solid sales, conversion, and customer relationship skills.
- Target-oriented with a solid sense of ownership.
- Good organizational and problem-solving abilities.
- Skilled, confident, and well-presented personality.
- Ability to work in a fast-paced, customer-focused environment.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Branch manager Aesthetic (Gomti Nagar)
🏢 advanced grohair and gloskin
📍 Gomti Nagar