Customer Care Executive(F) (Mavelikara)

Customer Care Executive(F) (Mavelikara)

18 Oct
|
Sleeba and Sons TATA
|
Mavelikara

18 Oct

Sleeba and Sons TATA

Mavelikara

- Conducted outbound calls to customers for periodic vehicle service reminders.
- Handled JustDial (JD) and online service inquiries.
- Scheduled and confirmed service appointments as per customer convenience.
- Explained service packages, offers, and pickup & drop facilities.
- Coordinated with service advisors and workshop team for smooth operations.
- Maintained daily call reports and updated customer data in CRM/Excel.
- Followed up with pending customers to increase service bookings.
- Collected customer feedback after service completion.
- Ensured high customer satisfaction through qualified communication.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Experience:

- Automobile service cre: 2 years (Required)

Work Location: In person

📌 Customer Care Executive(F) (Mavelikara)
🏢 Sleeba and Sons TATA
📍 Mavelikara

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