Job Title: Customer Success Executive – Blended Process (Night Shift)

Company: Flights Mojo
Location: Sector 58, Gurugram | Work From Office
Experience: Fresher–2 Years | Openings: 4
Process: Blended (Voice/Non-Voice)
Shift: Night Shift

Job Description:

Flights Mojo is hiring Customer Success Executives for a blended process to handle customer queries through calls, emails, and chats while ensuring a smooth customer experience.

Key Responsibilities:

- Handle customer queries through voice and non-voice channels.
- Assist with flight bookings, cancellations, refunds, and itinerary-related concerns.
- Resolve customer issues promptly and coordinate with internal teams.
- Maintain accurate records and ensure customer satisfaction.
- Follow process guidelines and meet quality and productivity targets.

Requirements:





- Freshers and candidates with up to 2 years of experience can apply.
- Positive verbal and written communication skills.
- Strong customer-handling and problem-solving abilities.
- Basic computer knowledge and willingness to work night shifts.

Perks and Benefits:

- Provident Fund (PF) benefits
- Night shift allowance
- Rewards and Recognition programs
- Learning and career growth opportunities

Joining: Immediate joiners or candidates with a maximum notice period of 7–10 days preferred.

Apply: [email protected]
Contact: +91-XXXXXXXXXX

Pay: ₹18,000.00 - ₹32,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Success Executive – Blended Process (Night Shift) (Gurugram)
🏢 Flights Mojo
📍 Gurugram