Job Summary

We are looking for a customer-focused and enthusiastic Retail Sales Associate to assist customers, drive store sales, maintain product displays, and ensure an excellent in-store shopping experience. The candidate will be responsible for understanding customer needs, recommending suitable products, achieving sales targets, and maintaining store standards.

Key Responsibilities1. Customer Service & Sales

- Welcome customers and assist them throughout their shopping experience.
- Understand customer requirements and recommend suitable products.
- Explain product features, benefits, pricing, and offers to customers.
- Achieve daily, weekly, and monthly sales targets.
- Upsell and cross-sell products to increase sales value.
- Handle customer queries, complaints, and product-related concerns professionally.
- Build positive customer relationships to encourage repeat purchases.

2. Store Operations

- Maintain product displays, shelves, and visual merchandising standards.
- Ensure products are properly labelled and prices are displayed accurately.
- Monitor stock availability and inform the store manager about low inventory.
- Assist with stock receiving, inventory checks, and replenishment.
- Maintain store cleanliness, organization, and product presentation.
- Follow store policies, billing procedures, and operational guidelines.

3. Billing & Sales Reporting

- Assist with billing, payment processing, and order handling, as required.




- Ensure accurate transactions and proper handling of cash or digital payments.
- Maintain records of sales, returns, exchanges, and customer orders.
- Inform the manager about sales performance, customer feedback, and product demand.

4. Teamwork & Store Performance

- Coordinate with team members to achieve store sales targets.
- Stay updated on product knowledge, promotions, and new arrivals.
- Participate in product training and sales improvement activities.
- Follow company policies related to customer service, security, and loss prevention.

Required Skills

- Strong communication and interpersonal skills.
- Customer service and selling abilities.
- Basic numerical skills and billing knowledge.
- Persuasion, upselling, and cross-selling skills.
- Positive attitude and a customer-first approach.
- Ability to work in a team and handle multiple customers.
- Basic computer knowledge; POS system experience is an advantage.

Qualifications & Experience

- Minimum 12th pass; graduates preferred.
- 0–3 years of experience in retail sales, customer service, or store operations.
- Freshers with good communication skills and a willingness to learn may apply.

Pay: ₹15,000.00 - ₹22,000.00 per month

Advantages:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Retail Sales Associate (Nirman Vihar)
🏢 Ejaa- Silver Jewellery
📍 Nirman Vihar