18 Oct
|
matrix monkey
|
Hyderabad
18 Oct
matrix monkey
Hyderabad
We are looking for an experienced telecaller to call prospects, understand their financial needs, and qualify them for loan products. You will be the first voice a customer hears, so clear communication, honesty, and persistence matter.
Key Responsibilities
- Make 80 to 120 outbound calls per day to leads from our database and campaigns
- Pitch and explain loan products: personal, home, business, vehicle, gold, loan against property, and others as assigned
- Qualify leads by checking income, employment type, credit profile, loan requirement, and repayment capacity
- Explain interest rates, processing fees, tenure, and eligibility accurately, with no misleading claims
- Collect and verify basic documents and details, and coordinate with the processing or partner team
- Follow up on warm leads and pending applications until closure
- Update every call outcome in the CRM the same day
- Handle objections and rejections professionally
- Meet daily call targets and monthly conversion targets
- Follow all call-recording, consent, and data-privacy guidelines
Required Skills and Experience
- 1 to 3 years of proven experience calling for loans (personal, home, business, auction, or similar), at a bank, NBFC, DSA, or fintech
- Fluent in Telugu, Hindi, and English (any two is the minimum; Telugu is mandatory)
- Strong understanding of loan basics: EMI, CIBIL score, FOIR, eligibility criteria, and documentation
- Comfortable with CRM tools and basic Excel or Google Sheets
- Strong persuasion and objection-handling skills
- Ability to work under targets
Preferred
- Experience with multiple loan types, not just one
- Prior experience at a DSA or loan aggregator
- Knowledge of lender policies across banks and NBFCs
Pay: ₹8,600.00 - ₹32,000.00 per month
Perks:
- Provident Fund
Work Location: In person
📌 banking telecaller (Hyderabad)
🏢 matrix monkey
📍 Hyderabad