* Order Management: Take direct follow-ups with clients (parties) to confirm purchase orders, specify delivery timelines, and verify custom packing requirements.
* Sales Alignment: Coordinate daily with the internal Sales team to track open orders, update product availability matrices, and communicate changes in delivery schedules.
* Customer Support: Provide swift updates to buyers regarding their shipment status, addressing queries about delayed dispatches or transit documentation.
Inward Material & Transport Management
* Inward Logistics: Plan, monitor, and manage the entry of raw materials and inbound goods into the factory or warehouse premises.
* Vendor & Driver Liaison: Coordinate with transport agencies and truck drivers to check timely arrivals,
minimize detention times, and optimize offloading schedules.
* Documentation Verification: Cross-check incoming Lorry Receipts (LR), supplier invoices, Delivery Challans, and packing slips against actual physical stock received.
Reporting & Admin Support
* Maintain clean daily logs of pending vs. fulfilled party orders in MS Excel or the company ERP system.
* Prepare weekly summaries of inward transport expenses and material delivery timelines for the management team.