0–3 years (telecalling, inside sales, healthcare or customer engagement)
Education
Any Bachelor's degree / Diploma
Budget / Duration
To be discussed
Job Purpose
Engage and coordinate with LMOs and medical professionals through structured telecalling, follow-up and assignment coordination.
Key Responsibilities
- Call assigned LMO / medical professional leads and explain Aivida opportunities.
- Qualify leads on availability, location, specialty, experience and assignment needs.
- Coordinate onboarding, documentation and follow-ups per the approved process.
- Update call outcomes, lead status and follow-up schedules in CRM / MIS.
- Liaise with operations / clinical teams; escalate clinical, commercial or policy queries.
- Meet daily calling, follow-up and conversion targets; share daily / weekly reports.
- Keep skilled and patient information confidential.
Requirements
- Bachelor's degree / Diploma; 0–3 years in telecalling, inside sales, healthcare or customer engagement.
- Clear, confident phone communication in Tamil and English.
- Good listening, persuasion and follow-up skills; basic computer / CRM knowledge.
- Comfortable with targets and repetitive follow-ups.
- Preferred: healthcare / medical recruitment experience; other Indian languages.
Represent Aivida professionally; follow company policies, SOPs and information-security standards; protect patient, customer, employee and business data; collaborate across teams and escalate issues promptly.