Handles collection of pending payments from US clients while adhering to US debt collection lawsUpdate and maintain accurate records of all repossession activities and customer interactions. ? Excellent negotiation, analytical, and leadership skills ? Provide exceptional customer service while handling sensitive and sometimes difficult situations ? Follow company policies and procedures, as well as applicable laws and regulations, at all times. ? Negotiate payment plans and settlements within authorized limits. ? Document all communications and update account records in the collection software system. ? Establish and manage payment plans with debtors when appropriate. ? You will be making outbound calls to US customers for debt collections ? Maintain compliance with the Fair Debt Collection Practices Act (FDCPA) and other applicable federal and state laws. ? Handle escalations and disputes professionally, escalating to management when necessary.
Pay: ₹8,000.00 - ₹50,000.00 per month
Benefits:
- Versatile schedule
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person
📌 Collector (Noida)
🏢 Provana
📍 Noida
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