Experience: Freshers and experienced candidates are welcome to apply.
About the Role
We are looking for a friendly, professional, and customer-focused Front Office Manager / Receptionist to manage the reception and support the daily operations of our premium spa. The ideal candidate should communicate confidently in Kannada, English, and Hindi and help create a welcoming experience for every guest.
Key Responsibilities
- Welcome guests warmly and provide professional customer service.
- Handle phone calls, customer enquiries, and appointment bookings.
- Explain spa services, packages, and ongoing offers clearly.
- Coordinate with therapists and staff to ensure smooth appointment scheduling.
- Manage billing, payments, and daily front-office records.
- Respond to customer feedback and resolve concerns professionally.
- Keep the reception area clean, organised, and welcoming.
- Support day-to-day spa operations and maintain service standards.
Candidate Requirements
- Positive communication skills in Kannada, English, and Hindi.
- A polite, positive attitude and a professional appearance.
- Strong organisational skills and the ability to manage multiple tasks.
- Basic computer knowledge and willingness to learn.
Previous experience in a spa, salon, hotel, or customer-service role is an advantage but not mandatory.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
Work Location: In person
📌 Front Office Manager (Kudlu Gate)
🏢 Luxe Bali
📍 Kudlu Gate
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