Job Opening: Desktop Support Engineer (Work from Office)
Qualification: Graduation in Any Stream
Experience Required: Minimum 1 Year

Working Days: 6 Days

Key Responsibilities:

- Provide remote technical support to end-users on desktop and system-related issues.
- Handle incidents, service requests, and troubleshooting through a ticketing system.
- Troubleshoot issues related to Microsoft Outlook, O365 applications, and email configurations.
- Ensure timely resolution of technical issues and escalate as necessary.
- Maintain accurate documentation of support activities and resolutions.
- Collaborate with teams to ensure consistent and quality support delivery.

Required Skills:

- Hands-on experience with Ticketing Tools (e.g., ServiceNow, JIRA, Freshdesk, etc.).
- Strong knowledge of Outlook Troubleshooting and O365 Support.




- Excellent communication and interpersonal skills.
- Basic understanding of desktop hardware, software installations, and remote troubleshooting tools.

Eligibility Criteria:

- Minimum 1.6 years of relevant experience in IT Support / Remote Support.
- Must have received salary in bank account.
- Must be able to produce relevant experience documents (Offer Letter, Experience Letter).
- Graduation is mandatory.

Email ID- [email protected]

Contact No- (phone hidden)

Job Type: Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Perks:

- Health insurance
- Provident Fund

Work Location: In person

📌 Desktop Engineer (Ludhiana)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Ludhiana