- Promote international tour packages.
- Understand customer requirements, budget, destination and travel dates.
- Prepare quotations, itineraries and customized travel proposals.
- Explain package inclusions, exclusions, hotel categories, sightseeing and transport.
2. Sales Conversion and Negotiation
- Follow up with clients to convert enquiries into confirmed bookings.
- Negotiate pricing and package options within company guidelines.
- Upsell additional services such as sightseeing, transfers, insurance and activities.
- Achieve monthly and quarterly sales targets.
3. Vendor and Supplier Coordination
- Coordinate with hotels, DMCs, transport operators and tour operators.
- Obtain rates, availability, promotional offers and group quotations.
- Ensure competitive pricing and suitable travel arrangements for clients.
4. Customer Service and Booking Coordination
- Maintain regular communication with customers before and after booking.
- Coordinate with operations and reservations teams for booking confirmations.
- Assist with payment follow-ups,
documentation and travel-related queries.
- Handle complaints professionally and support customer satisfaction.
5. Sales Reporting and CRM Management
- Maintain daily sales reports and lead trackers.
- Update customer enquiries, quotations, follow-ups and booking status in the CRM.
- Monitor conversion ratios, revenue and pending payments.
- Submit sales performance reports to the reporting manager.
Required Skills and Qualifications
- Graduate in Tourism, Hospitality, Business Administration or a related field; relevant experience may also be considered.
- Good communication and customer-handling skills.
- Strong sales, negotiation and convincing abilities.
- Knowledge of domestic and international destinations.
- Ability to prepare quotations and tour itineraries.
- Basic knowledge of MS Excel, Word, email and CRM tools.
- Target-oriented approach and ability to work under pressure.
- Positive relationship management and problem-solving skills
📌 International Tour Package Sales Executive (Noida)
🏢 Mounee Consulting Services
📍 Noida
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