+ Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.
+ Engage with customers to deliver necessary technical support, fostering solid and positive customer relationships.
+ Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.
+ Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.
+ Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.
+ Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.
+ Execute technical tasks assigned by team leadership in a timely and efficient manner.




+ Utilize technical management systems effectively to ensure accurate and complete data entry.
+ Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.
+ Mentor junior engineers through technical escalation support and customer relationship building
+ Aid and support your Area Technical Manager in managing the cadence of Preventive Maintenance and timely installations
+ Support other Area Technical Manager locations when Dynamic Resource Allocation is required and requested by your manager
+ Monthly KPI evaluation for Engg.

& Sr. Engg.

For a defined cluster
+ Takes up managing clusters and support cluster engineers on operational activities
+ ​

📌 Field Service Engineer Chennai
🏢 Fresenius Medical Care
📍 Chennai