Job Description: Operations Associate – Payments & Accounts

Company: MantraCare
Department: Operations / Accounts & Finance
Location: Paschim Vihar, Delhi
Job Type: Full-Time

About the Role

We are looking for a detail-oriented and organized Operations Associate to manage payment processing, refund coordination, bank reconciliation, and day-to-day accounting support. The ideal candidate should have good numerical accuracy, basic accounting knowledge, and the ability to maintain accurate financial records while coordinating with internal teams and banking partners.

Key Responsibilities

- Manage and process day-to-day payments accurately and on time.
- Coordinate customer refunds, track refund status, and resolve payment-related discrepancies.
- Perform regular bank reconciliation and verify transactions against internal records.
- Maintain accurate records of payments, refunds, invoices, and other financial transactions.
- Assist with accounts payable activities, including invoice verification and payment follow-ups.
- Monitor pending, failed, and duplicate transactions and coordinate their resolution.
- Coordinate with banks, vendors, customers, and internal teams regarding payment-related queries.
- Prepare payment reports and reconciliation statements as required.
- Ensure proper documentation and follow established financial processes.




- Support the accounts and finance team with daily operational activities.

Requirements

- Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related field.
- 0–2 years of experience in payments, accounts payable, finance operations, or accounting support.
- Basic knowledge of accounting principles, bank reconciliation, and payment processes.
- Good working knowledge of MS Excel and Google Sheets.
- Strong attention to detail, numerical accuracy, and organizational skills.
- Valuable communication and coordination skills.
- Ability to manage multiple tasks and meet deadlines.

Preferred Skills

- Experience with accounting software, payment gateways, or financial management systems.
- Familiarity with refund processing, invoice management, and transaction tracking.
- A proactive approach to identifying and resolving payment discrepancies.

What We Offer

- Opportunity to gain hands-on experience in finance and operations.
- Supportive and collaborative work environment.
- Opportunities for professional growth and skill development.

How to Apply

Interested candidates can share their updated CV via WhatsApp or email.

Contact Person: Gulfan
Phone/WhatsApp: +91-XXXXXXXXXX
Email: [email protected]
Company: MantraCare

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Accounts Assistant (Paschim Vihar)
🏢 Mantra Care
📍 Paschim Vihar