- * Manage day-to-day gold loan operations and ensure smooth branch functioning.
- * Handle gold loan processing, documentation, disbursement, renewals, and closures.
- * Drive gold loan business growth and achieve assigned business targets.
- * Manage and maintain strong relationships with customers.
- * Ensure proper KYC, documentation, and compliance procedures are followed.
- * Coordinate with customers regarding repayments, renewals, overdue accounts, and auctions.
- * Ensure proper handling, security, and documentation of pledged gold as per company procedures.
- * Monitor branch performance and prepare regular reports.
- * Lead and coordinate with branch staff to achieve business and operational objectives.
- * Handle customer queries and resolve issues effectively.
- * Ensure compliance with company policies and applicable regulatory requirements.