- Provide L1 support to users in office & those who are working remotely.
- Handling IT project activities assigned to you.
- Monitor and maintain computer systems and networks.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults. replace parts as required.
- Adopt IT processes and policies during day to day support.
Desired Candidate Profile
- Valuable understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software.
- Ability to provide step-by-step technical help, both written and verbal.
- Diploma or Gradution in Information Technology, Computer Science or relevant field.
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
📌 IT Support Executive (Karnataka)
🏢 SUMERU GLOBAL SUPPORT SOLUTIONS
📍 Karnataka
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