Bansal Motors is looking for a detail-oriented and responsible Warranty Advisor to manage warranty claims, documentation, claim submissions, and coordination with the workshop team and Original Equipment Manufacturer (OEM). The ideal candidate should have knowledge of automobile warranty policies, claim processing procedures, job cards, and service documentation.

The candidate will be responsible for ensuring accurate documentation, timely claim submissions, proper follow-up on pending claims, and compliance with company and OEM warranty guidelines.

Key Responsibilities

- Process automobile warranty claims in accordance with company and OEM policies.
- Verify warranty eligibility, vehicle details, repair history, and supporting documents before claim submission.
- Coordinate with workshop technicians, service advisors, service managers, and OEM warranty departments.
- Prepare and submit warranty claims within the prescribed timelines.
- Maintain accurate records of warranty claims, job cards, invoices, photographs, and supporting documents.
- Track claim status, follow up on pending approvals, and coordinate claim settlement.
- Identify claim rejections, documentation errors, and discrepancies, and take corrective action.
- Ensure compliance with OEM warranty procedures, terms, and guidelines.
- Prepare warranty reports, including submitted, approved, pending, rejected, and settled claims.
- Assist the workshop team in warranty-related queries and documentation requirements.




- Maintain proper records for warranty audits and internal reviews.
- Support the service department in reducing claim rejections and improving claim processing efficiency.

Key Qualifications

- Graduate or Diploma in Automobile Engineering, Mechanical Engineering, or a related field preferred.
- 1–3 years of experience in automobile warranty operations, warranty claim processing, or dealership service administration.
- Knowledge of automobile warranty policies, claim procedures, and OEM guidelines.
- Experience working with an automobile dealership or commercial vehicle service centre will be an advantage.
- Basic computer knowledge, including MS Excel, email, and documentation.
- Ability to maintain accurate records and meet claim submission deadlines.

Required Skills

- Warranty claim processing and documentation.
- Job card verification and service record management.
- OEM coordination and claim follow-up.
- Warranty claim tracking and reporting.
- Attention to detail and accuracy.
- Good communication and coordination skills.
- Problem-solving and time management.
- Ability to work independently and coordinate with multiple departments.

Salary and Advantages

- Salary: ₹15,000 – ₹20,000 per month, depending on experience and skills.
- Full-time position based in Karnal, Haryana.
- Opportunity to work with an automobile dealership and service team.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Warranty Advisor (Karnal)
🏢 Bansal motors
📍 Karnal