Job Summary

We are looking for a friendly, well-organised, and customer-focused Receptionist to manage the front desk of our beauty salon. The candidate will be responsible for greeting clients, scheduling appointments, handling calls, managing billing, maintaining client records, and ensuring a smooth and welcoming salon experience.

Key Responsibilities

- Welcome clients warmly and provide professional front-desk assistance.
- Answer phone calls, WhatsApp messages, and online enquiries.
- Schedule, confirm, reschedule, and manage client appointments.
- Coordinate appointments with beauticians, hairstylists, makeup artists, and other salon staff.
- Explain salon services, packages, offers, and basic pricing details to clients.
- Manage client check-ins, check-outs, and appointment records.
- Handle billing, cash transactions, digital payments, and invoices accurately.
- Maintain client databases and update service history.
- Inform clients about ongoing promotions, membership plans, and loyalty programs.
- Maintain cleanliness and organisation of the reception area.
- Coordinate with salon staff to minimise waiting times and avoid appointment conflicts.
- Handle client feedback and complaints professionally.
- Monitor front-desk supplies and assist with basic administrative tasks.
- Follow salon policies and maintain client confidentiality.





Required Qualifications and Skills

- Minimum 12th pass; graduation is preferred.
- 0–2 years of experience in reception, customer service, or front-desk operations.
- Freshers with good communication skills may apply.
- Good verbal communication and interpersonal skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to manage appointments and handle billing accurately.
- Professional appearance, polite behaviour, and a customer-friendly attitude.
- Basic knowledge of salon services is an advantage.

Preferred Candidate Profile

- Experience in a beauty salon, spa, wellness centre, or hospitality business is preferred.
- Strong customer-handling and multitasking abilities.
- Well-organised, punctual, and detail-oriented.
- Comfortable handling phone calls, walk-in clients, and digital payments.
- Able to work flexible shifts, including weekends and holidays, when required.

Key Skills

- Customer Service
- Communication Skills
- Appointment Scheduling
- Front Desk Management
- Billing and Cash Handling
- Client Relationship Management
- Problem-Solving
- Time Management
- Professionalism
- Basic Computer Knowledge

Pay: ₹22,000.00 - ₹25,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 Receptionist : Beauty Salon (Nashik)
🏢 QTONET PRIVATE
📍 Nashik