Dyneton is an authorised channel partner of Alibaba.com, a leading global B2B e-commerce platform. We help businesses expand their online presence, connect with potential buyers, and grow their business through digital solutions and marketplace services.

Job Summary:

Dyneton is an authorised channel partner of Alibaba.com, helping businesses connect with potential buyers and grow their online presence. We are looking for a Customer Service Executive to handle customer queries, provide support, maintain client relationships, and ensure customer satisfaction.

Roles and Responsibilities:

- Handle customer queries and provide timely support through calls, emails, and messages.
- Assist clients with their queries related to services and account-related issues.
- Maintain positive relationships with existing customers and ensure customer satisfaction.




- Coordinate with internal teams to resolve customer concerns and issues.
- Follow up with clients to ensure their queries are resolved on time.
- Maintain customer records, feedback, and service-related reports.
- Provide accurate information about company services and processes.
- Support customer retention by maintaining regular communication with clients.

Required Skills:

- Positive communication and interpersonal skills.
- Basic knowledge of MS Office and computer operations.
- Strong problem-solving and customer-handling skills.
- Ability to manage multiple queries and follow up effectively.
- Customer-focused attitude with a willingness to learn.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Executive(Freshers) (Coimbatore)
🏢 Dyneton
📍 Coimbatore