Operations Manager – Digital Marketing Agency

Job Location: Rajkot, Gujarat
Salary: ₹60,000 – ₹80,000 per month
Job Type: Full-time, Permanent
Experience Required: 5–8 Years Preferred

Job Summary

We are seeking an experienced and results-driven Operations Manager to oversee daily agency operations, manage cross-functional teams, optimize workflows, and ensure the timely delivery of client projects.

The ideal candidate should have strong leadership, team management, operational planning, and project management skills, along with a solid understanding of digital marketing agency operations.

Key Responsibilities

1. Operations Management

- Oversee daily operations across Digital Marketing, Performance Marketing, SEO, Social Media, Content, Graphic Design, Video Editing, and Web Development departments.
- Ensure smooth coordination between departments and timely execution of projects.
- Develop, implement, and monitor Standard Operating Procedures (SOPs).
- Identify operational challenges and implement process improvements.
- Monitor daily activities, task completion, deadlines, and deliverables.

2. Team Management & Leadership

- Lead and coordinate multiple departments to ensure operational efficiency.
- Allocate tasks based on team capacity, skills, and project priorities.
- Monitor employee productivity, performance, and work quality.
- Conduct regular team meetings and performance reviews.
- Coordinate with HR for hiring requirements, onboarding, and workforce planning.
- Maintain team discipline, accountability, and collaboration.

3. Project & Workflow Management

- Manage multiple client projects simultaneously.
- Ensure projects are completed within agreed timelines and quality standards.
- Track tasks, deadlines, and project progress using ClickUp, Trello, TeamLogger, or similar tools.
- Resolve workflow bottlenecks and improve project execution.




- Coordinate with internal teams to ensure client requirements are met.

4. Client & Internal Coordination

- Coordinate with account managers and department heads regarding project requirements.
- Ensure timely resolution of operational and project-related issues.
- Maintain effective communication between management, employees, and client servicing teams.
- Support client satisfaction through timely and quality project delivery.

5. Performance Monitoring & Reporting

- Monitor team performance, project status, and operational KPIs.
- Prepare daily, weekly, and monthly operational reports.
- Analyze productivity and recommend improvements.
- Ensure effective utilization of resources and manpower.
- Report operational performance and challenges to senior management.

Required Skills & Qualifications

- 5–8 years of relevant experience in operations, project management, or agency management.
- Experience working in a Digital Marketing Agency, Advertising Agency, or Creative Agency is strongly preferred.
- Solid leadership and people management skills.
- Good understanding of SEO, Performance Marketing, Social Media, Content, Design, and Web Development workflows.
- Experience managing multiple teams and client projects.
- Proficiency in project management tools such as ClickUp, Trello, TeamLogger, or similar software.
- Excellent communication, coordination, decision-making, and problem-solving skills.
- Strong organizational, time management, and multitasking abilities.
- Ability to work under pressure and manage multiple deadlines.

Preferred Candidate Profile

- Previous experience managing agency operations or multiple departments.
- Ability to handle cross-functional teams independently.
- Strong understanding of project planning, resource allocation, and operational efficiency.
- Proactive, solution-oriented, and capable of taking ownership of daily operations.

Pay: ₹60,000.00 - ₹80,000.00 per month

Work Location: In person

📌 Operation Manager (Rajkot)
🏢 Digivyer
📍 Rajkot