- Handle student inquiries through calls, messages, and walk-ins.
- Counsel students and parents regarding courses, programs, eligibility, fees, and admission procedures.
- Understand students’ career goals and recommend suitable courses.
- Follow up with prospective students and convert inquiries into admissions.
- Maintain regular communication with students throughout the admission process.
- Achieve monthly admission and enrollment targets.
- Maintain student records and update lead information in CRM.
- Coordinate with the academic and operations teams for smooth admission processing.
- Provide accurate information about courses, programs, and institutional policies.
- Build positive relationships with students and parents.
Required Skills
- Excellent communication and interpersonal skills.
- Strong convincing and counseling skills
- Valuable presentation skills.
- Lead conversion and follow-up skills.
- Target-oriented approach.
- Customer handling skills.
- Basic computer and CRM knowledge.
- Problem-solving ability.
- Confident and professional personality.
Experience
1–3 years of experience in Admission Counseling, Education Sales, Counseling, Telecalling, Inside Sales, or a related field.