Job Description – Front Office Trainee

Hotel Saket 27, New Delhi

Department: Front Office
Position: Front Office Trainee
Job Type: Full-Time
Stipend: ₹10,000 per month

Job Summary

We are looking for a well-groomed, enthusiastic, and customer-oriented Front Office Trainee to join our team at Hotel Saket 27. The trainee will assist the Front Office team in daily operations, guest handling, check-in and check-out procedures, and ensuring a smooth and pleasant guest experience.

Key Responsibilities

- Assist with guest check-in and check-out procedures.
- Welcome guests warmly and provide professional assistance.
- Handle guest queries, requests, and complaints politely and efficiently.
- Assist with room reservations, booking confirmations, and guest records.
- Coordinate with Housekeeping, Food & Beverage, and other departments to meet guest requirements.
- Maintain accurate guest information and front desk documentation.
- Handle telephone calls, emails, and guest inquiries professionally.
- Support billing procedures and payment-related coordination.
- Maintain professional grooming, discipline, and courteous communication at all times.
- Follow hotel policies, service standards, and operational procedures.

Eligibility Criteria





- Freshers are welcome to apply.
- Candidates pursuing or having completed a degree or diploma in Hotel Management or Hospitality Management will be preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Positive attitude, willingness to learn, and a guest-focused approach.
- Ability to work in shifts, including weekends and holidays.

Skills Required

- Communication and guest-handling skills.
- Professional grooming and etiquette.
- Teamwork and coordination.
- Problem-solving and time management.
- Attention to detail and willingness to learn.

Training & Benefits

- Hands-on training in Front Office operations.
- Exposure to hotel guest service standards and reservation procedures.
- Practical experience in hospitality operations.
- Monthly stipend of ₹10,000.
- Meals provided during duty hours.

Location: Hotel Saket 27, New Delhi

Interested candidates can share their updated CV for consideration.

Pay: ₹8,800.00 - ₹10,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Versatile schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Office Trainee South Delhi
🏢 Hotel saket 27 a BMB Resort
📍 South Delhi