- Should have Good communication skills in Tamil or Malayalam.
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Take ownership of customers issues and follow problems through to resolution.Set a transparent mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards.
- Keep an accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Keep ahead of industry’s developments and apply best practices to areas of improvement.
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget.
- Maintain an orderly workflow according to priorities.

Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits:

- Cell phone reimbursement
- Food provided
- Provident Fund

Work Location: In person

📌 Wanted Customer Care Executive (Tamil or Malayalam) - Fresher/Experienced (Kovilpalayam)
🏢 Modern dairy machines
📍 Kovilpalayam