Customer Support Executive – International Voice Process (Remote)
About the Role
WeSage BPM is hiring Customer Support Executives for our international voice process. If you speak clear, confident English and enjoy helping people, this is a great way to start or grow a career in customer support, working from home. You will talk to international customers, understand their concerns, and solve them with a calm, friendly attitude.
Job Description
- Job type: Full-time, Remote
- Experience: Freshers and experienced candidates (0–2 years) are welcome
- Shift: Graveyard Shift, 5 days a week
- Joining: Immediate Joiner preferred
What You Will Do
- Handle inbound and outbound calls with international customers
- Listen carefully, understand the query and give accurate, timely solutions
- Stay polite, patient and empathetic on every call
- Record each interaction and update customer records accurately
- Meet quality, productivity and performance targets
- Escalate complex issues to the right team when needed
- Follow company processes and compliance guidelines
What We’re Looking For
- Excellent spoken English: clear pronunciation,
fluent and confident on calls
- Positive written English for emails, chats and notes
- Basic computer knowledge and good typing speed
- A customer-first mindset and strong listening skills
- Comfort with night / graveyard shifts
- Ability to work independently from home and stay self-disciplined
- A quiet workspace, a laptop or desktop with a stable internet connection, and a headset
Freshers: If your English is strong, you are willing to learn and you stay positive under pressure, we will train you.
Experienced candidates: Prior BPO, international voice or customer service experience is a plus and may help with faster growth and better pay.
What We Offer
- 100% remote work
- 5-day work week
- Paid overtime
- Competitive compensation
- Training, skill development and career growth
- A supportive team and management
How to Apply
Call or WhatsApp: +91-XXXXXXXXXX
Email your CV:
[email protected]
Pay: ₹15,000.00 - ₹24,000.00 per month
Work Location: Remote
📌 Customer Support Executive (Remote) (India)
🏢 WeSage BPM
📍 India