- Welcome customers and understand their vehicle service requirements.
- Prepare job cards and explain the required services and estimated costs.
- Coordinate with technicians and the workshop team to ensure timely vehicle delivery.
- Provide regular updates to customers regarding repair progress.
- Explain repair estimates, additional work, and service recommendations.
- Ensure customer complaints are addressed promptly and professionally.
- Maintain service records, job cards, and customer details accurately.
- Promote additional services, accessories, and value-added services where applicable.
- Follow up with customers after service to collect feedback and improve satisfaction.
- Achieve customer satisfaction, service revenue, and other assigned targets.
Required Qualifications:
- Degree or Diploma in Automobile or Mechanical Engineering preferred.
- Good communication and customer-handling skills.
- Basic knowledge of automobile servicing and repairs.
- Prior experience in a similar role is preferred.
Pay: ₹12,000.00 - ₹25,000.00 per month
Perks:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Service Advisor (Padanilam)
🏢 Popular Hyundai
📍 Padanilam
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