- Lead and manage the showroom sales team to achieve monthly sales targets.
- Develop sales strategies to increase vehicle sales and dealership profitability.
- Monitor daily sales performance, enquiries, bookings, and vehicle deliveries.
- Guide and motivate Sales Executives to achieve individual and team targets.
- Handle customer enquiries, negotiations, and escalated complaints.
- Ensure timely follow-up of leads through calls and CRM/DMS.
- Monitor test rides, bookings, finance, insurance, and vehicle delivery processes.
- Coordinate with the RTO, Insurance, Accounts, and Stock teams.
- Maintain customer satisfaction and build long-term customer relationships.
- Prepare daily, weekly, and monthly sales performance reports.
- Monitor competitor activities and identify current business opportunities.
- Ensure proper showroom presentation, staff discipline, and customer service standards