Fintech Process – Banking
Job Location: Mumbai, Maharashtra
Position: Customer Support Executive – Fintech Process
Job Responsibilities:
Handle customer calls related to banking and fintech services.
Resolve customer queries efficiently and provide quality support.
Maintain professional communication and ensure a positive customer experience.
Follow process guidelines and meet quality standards.
Eligibility Criteria
Education: Undergraduate or Graduate.
Experience: Minimum 1 year of documented sales experience.
Sales Experience: Any sales experience is acceptable.
Communication: English B2 level — excellent communication skills are required.
Relocation: Candidates must be willing to relocate to Mumbai.
Salary & Benefits
Salary : ₹41k CTC
Travel ticket provided.
7 days of hotel accommodation provided.
₹10,000 relocation bonus after completing 90 days.
Work Schedule
Shift Timing: 9:30 AM – 6:30 PM
Working Days: 6 days a week.
Fixed Weekly Off: Sunday.