We are seeking a dynamic and result-oriented Telecaller cum Recruiter to join our team. In this dual role, you will be responsible for handling outbound/inbound calls to generate leads or engage customers, while simultaneously managing the end-to-end recruitment process to source and hire top talent. The ideal candidate possesses excellent communication skills, a persuasive personality, and a keen eye for identifying potential candidates.
- Outbound Calling: Make cold and warm calls to prospective clients, customers, or leads from provided databases.
- Lead Conversion: Pitch company products/services effectively, handle objections, and convert leads into active opportunities or appointments.
- Database Management: Maintain and update accurate records of calls, customer feedback, and sales pipelines in the CRM system.
- Customer Support: Answer inbound queries professionally and provide accurate information about offerings.
Recruitment & Sourcing (50%)
- Candidate Sourcing: Find potential candidates using job portals (LinkedIn, Indeed, Naukri), social media, and professional networks.
- Screening & Interviewing:
Conduct initial telephonic screening rounds to assess candidates' communication skills, technical fit, and mindset.
- Coordination: Schedule and align shortlisted candidates for final interviews with hiring managers.
- Relationship Management: Follow up with candidates throughout the onboarding process to ensure a smooth candidate experience.
- Experience: 0–2 years of experience in telecalling, inside sales, customer support, or HR recruitment. Experience in a blended role is highly preferred.
- Communication: Exceptional verbal and written communication skills.
- Interpersonal Skills: Strong persuasion, negotiation, and relationship-building abilities.What We Offer
- Competitive fixed monthly salary.
- Performance-based incentives and bonuses (for both sales conversions and successful hiring closures).
- A collaborative and rapid-paced work environment with career growth opportunities.