We're Hiring | Client Relationship & Hospitality Manager (Front Desk)
Join the team at Pachakuth Tattoo & Piercing Studio in Kochi
We're looking for a friendly, organised, and enthusiastic Client Relations Manager (Front Desk) to be the first point of contact for our clients and help create an exceptional studio experience.
What you'll do:
- Manage client enquiries, consultations, bookings, appointments, and
follow-ups across all communication channels.
- Oversee client relationship management for tattoo, piercing, and
tattoo school operations, ensuring a high standard of customer service
and communication.
- Supervise school enquiries, admissions, student coordination, and
operational processes.
- Coordinate with artists, mentors, accounts, and management to
ensure smooth day-to-day operations.
- Maintain enquiry, booking, attendance, payment, and operational
records, and submit required reports to management, HR, and
accounts.




- Guide and support junior Client Relationship Executives and ensure
adherence to company processes and communication standards.
- Handle escalations, resolve client and student concerns, and perform
any other duties assigned by the Employer from time to time

Requirements:
✔ Minimum one year of experience
✔Excellent communication skills in English and Malayalam
✔ Good interpersonal and customer service skills
✔ Basic computer knowledge
✔ Candidates based in or willing to work in Kochi
? Location: Kochi, Kerala
? Position: Full-time
? Salary: Starting from ₹25,000 per month (based on experience)
If you're passionate about customer service and want to work in a creative and energetic environment, we'd love to hear from you

? Send your resume to [email protected]

📌 Client Relationship Manager (Kochi)
🏢 Pachakuth
📍 Kochi