Company Description Ramah Finserv Private Limited is a financial services organization focused on providing customers with accessible, responsible, and tailored financial solutions. The company aims to build long-term client relationships through transparent processes and customer-centric services. Team members are encouraged to collaborate, uphold high ethical standards, and support sustainable business growth. Working at Ramah Finserv offers exposure to diverse financial products and opportunities to contribute to the financial well-being of individuals and businesses. The company values professionalism, integrity, and a strong commitment to client satisfaction.

Role Description The Relationship Manager is a full time, on-site role based in Kota. The person in this role will manage and grow a portfolio of clients by understanding their financial needs, recommending appropriate products, and ensuring timely service delivery. Daily responsibilities include meeting existing and prospective clients, explaining product features, collecting and verifying documentation, and coordinating with internal teams for smooth processing. The Relationship Manager will monitor client accounts, follow up on renewals and repayments, and address queries or issues to maintain a high level of client satisfaction. The role also involves achieving assigned business targets,



maintaining accurate records in internal systems, and adhering to company policies and compliance standards.

Qualifications

- Candidates should possess strong client relationship management skills, including active listening, empathy, and the ability to build trust with diverse clients.
- Candidates should possess solid communication and interpersonal skills, with the ability to explain financial products clearly and handle client negotiations professionally.
- Candidates should possess basic financial and analytical skills, including understanding of lending or investment products, risk awareness, and sound judgment in client evaluation.
- Candidates should possess organizational and time management skills, with the ability to handle multiple client accounts, maintain accurate records, and meet deadlines.
- Candidates should possess proficiency in common office software and digital tools used for documentation, reporting, and customer relationship management.
- Relevant experience in financial services, banking, or NBFC operations is beneficial.
- A bachelor’s degree in business, finance, commerce, or a related field is preferred.
- Ability to work on-site in Kota and willingness to travel locally for client meetings as required.

📌 Relationship Manager (Kota)
🏢 Ramah Finserv Private
📍 Kota