Project Role : Custom Software Engineer
Project Role Description : Design, build and configure applications to meet business process and application requirements.
Must have skills : O9 Solutions
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to maintaining system reliability and performance throughout the day.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.




- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
- Continuously improve support processes to increase efficiency and reduce downtime.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in O9 Solutions Functional knowledge of Demand Planning.
- Robust analytical and troubleshooting skills to diagnose and resolve complex software issues.
- Experience in managing and supporting enterprise-level packaged applications.
- Ability to work collaboratively across cross-functional teams to address system challenges.
- Excellent communication skills to effectively convey technical information to diverse audiences.
- Familiarity with monitoring tools and incident management processes.
- Familiarity with Demand Planning, De

📌 Custom Software Engineer (Pune)
🏢 Accenture
📍 Pune