Work Mode: In-person Job Location: Mumbai,Gurgaon Experience Required: 7+ Years(Relevant) Industry: Advertisement Preferred Skills: ● Experience working in In Store Displays POSM marketing. ● Strong understanding of vendor management and production processes. ● Knowledge of industry trends and the ability to identify new business opportunities. Position Overview: We are looking for an experienced Account Manager to maintain and strengthen client relationships while ensuring business retention and growth. The ideal candidate will be responsible for managing the entire client servicing cycle, from handling RFQs to production, invoicing, and payment follow-ups. Key Responsibilities: Client Relationship Management & Business Growth ● Maintain and nurture long-term relationships with existing clients. ● Identify opportunities to upsell and cross-sellservices to increase revenue from existing accounts. ● Ensure proactive and regular communication with clientsto understand their needs and expectations. ● Serve as the primary point of contact between clients and internal teams. Revenue Retention ● Maintain strong relationships with existing clientsto ensure repeat business. ● Identify opportunities for upselling and cross-selling services. ● Ensure high client satisfaction through timely support and execution. ● Minimize client escalations and business loss. ● Focus on account growth and long-term business retention. ● Monitor client requirements and proactively offersuitable solutions. Product & Vendor Development ● Identify and develop new products, materials, and branding solutions as per market trends. ● Source and onboard reliable vendorsfor production, printing, fabrication, and logistics. ● Build robust vendor relationshipsto ensure quality, timely delivery, and competitive pricing. ● Evaluate vendor performance regularly based on quality and service standards.



● Explore cost-effective and innovative solutionsto improve operational efficiency. ● Maintain an updated vendor database and product knowledge. RFQ & Vendor Management ● Manage Request for Quotation (RFQ) processes from clients efficiently. ● Source, negotiate, and finalize vendorsto ensure quality and cost-effectiveness. ● Ensure timely submission of client quotations and finalization of vendor agreements. Project & Production Coordination ● Oversee production and sampling schedulesto ensure alignment with client requirements. ● Monitor progress and ensure timely delivery of projects without compromising quality. ● Coordinate with internal teams and vendorsto meet project deadlines. Vendor & Quotation Closure ● Finalize vendors based on pricing, quality, and delivery timelines. ● Negotiate commercialterms and ensure cost-effective closures. ● Prepare and submit client quotations within deadlines. ● Coordinate with vendorsfor approvals, PO issuance, and execution readiness. ● Ensure proper documentation and closure of vendor agreements and quotations. ● Maintain records of finalized quotations, rates, and vendor details. Production & Sampling Schedules ● Plan and monitor production and sampling timelines as per client requirements. ● Coordinate with vendors and production teams for timely sample development. ● Ensure sample approvals before bulk production starts. ● Track production progress and resolve delays or execution issues. ● Maintain production schedulesto ensure timely project delivery.



● Ensure quality standards are followed during sampling and production stages. Artwork & Approval Process ● Ensure timely submission, revision, and approval of artwork. ● Work closely with designers and clientsto ensure brand guidelines are met. Financial & Administrative Responsibilities ● Manage invoicing and coordinate closely with finance teams for timely billing. ● Follow up on outstanding payments with clients to ensure smooth cash flow. ● Ensure documentation and contracts are in place for all client transactions. Dispatch & Quality Checks ● Ensure timely dispatch and delivery of materials/products. ● Coordinate with logistics and vendorsforsmooth transportation. ● Track delivery status and maintain dispatch records. ● Verify product quality, quantity, finishing, and branding before dispatch. ● Ensure materials match approved artwork and client specifications. ● Resolve quality issues or discrepancies before final delivery. Invoicing & Payment Follow-up ● Ensure timely and accurate invoice generation as per project completion or dispatch. ● Coordinate with the finance team for billing and documentation. ● Share invoices and supporting documents with clients on time. ● Follow up with clientsfor pending payments and overdue invoices. ● Maintain payment records and update MIS/reporting regularly. ● Ensure smooth cash flow through timely payment collection and coordination. Requirements: ● 6+ years of experience in the advertising industry, preferably in clientservicing or business development. ● Strong analytical, negotiation, and communication skillsto manage client and vendor relationships effectively. ● Ability to strategically plan and implement initiatives to enhance client experience. ● A proactive and solution-oriented approach to client management and project execution.

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📌 Account Manager (Gurugram)
🏢 Happiest Resume
📍 Gurugram