Job Summary:

As a 2nd Level Backup Administrator, you will be responsible for the administration, monitoring, and support of enterprise backup and recovery services across distributed environments. You will ensure backup operations run reliably, data is protected in line with business and compliance requirements, and recovery processes are tested and executed effectively to support business continuity.

Key Responsibilities:

• Implementation / Administration:

• Administer and maintain enterprise backup and recovery infrastructure across physical, virtual, and cloud environments.

• Configure backup jobs, policies, schedules, retention rules, and storage targets in alignment with business requirements.

• Monitor daily backup operations, investigate failures, and ensure timely issue resolution within agreed service levels.

• Perform troubleshooting, root cause analysis, and corrective actions for backup, restore, and storage-related incidents.

• Support restoration requests and validate successful recovery of data, systems, and applications.





• Manage backup storage utilization, performance tuning, capacity planning, and optimization activities.

• Maintain operational documentation, standard procedures, recovery runbooks, and workplace records.

• Collaborate with infrastructure, database, virtualization, security, and application teams to support data protection requirements.

• Generate operational reports on backup success rates, exceptions, storage growth, and service health metrics.

• Contribute to process improvement, automation opportunities, and service reliability initiatives.

• Disaster Recovery & Compliance:

• Support disaster recovery planning by ensuring backup availability, recoverability, and alignment with recovery objectives.

• Conduct and support backup recovery testing to validate restoration procedures and business continuity readiness.

• Apply data security controls such as encryption, access management, and retention governance to p

📌 Senior Service Engineer (Hyderabad)
🏢 PROVIDENCE GLOBAL CENTER
📍 Hyderabad