18 Oct
|
RagaAI
|
Bengaluru
JD - Office Administrator
About Us
We are a fast-growing, pre-Series A technology start-up headquartered in the United States, with our core operations and engineering team based in Bengaluru, India. We build cutting-edge software products for clients across the US and are scaling our team rapidly. Our culture is energetic, transparent, and driven-we move rapid, own our work, and take pride in building things that matter.
As we grow, we are looking for a sharp, self-driven Office Administration Manager to be the backbone of our India operations-someone who understands the nuances of a cross-border start-up environment and can wear multiple hats with ease.
Role Overview
This is a dual-function, high-ownership role combining Human Resources, Office Administration, and cross-border compliance. You will be the go-to person for all people operations in India, acting as the bridge between our Bengaluru team and US leadership. This role demands someone with a strong sense of urgency, exceptional organizational skills, and the ability to operate independently while staying aligned with the broader business goals.
Key Responsibilities
Office Administration
- Own vendor management: office supplies, internet, utilities, equipment leases, AMCs, and service contracts
- Process expense claims, petty cash, and coordinate with the finance team on India-side invoicing and payments
- Assist with GST documentation, TDS certificates, and coordination with the CA/accounting firm
- Support the US finance team with India-related reports, reconciliations, and intercompany documentation
- Manage office facilities, upkeep, and ensure a productive and safe work environment
- Executive & Cross-border Support
- Coordinate meetings, travel, and logistics across India and US time zones
- Serve as a communication bridge between India staff and US-based leadership
- Be available and responsive during US business hours as the business requires
Human Resources
- Maintain HR records, HRMS data,
and ensure documentation is always audit-ready
- Drive employee engagement, culture initiatives, and internal communications
- Manage leaves, attendance, and coordinate with the payroll vendor
- Administer benefits-health insurance, PF, ESIC, gratuity, and other statutory benefits
What We Are Looking For
Must-Have Qualifications
- 3–4 years of progressive experience in Office Administration, or a combined generalist role
- Prior experience in a startup, tech company, or cross-border organization strongly preferred
- Fluency in English-written and spoken (non-negotiable)
- Proficiency with tools such as MS Office/Google Workspace, HRMS platforms, and productivity tools (Slack, Notion, or equivalents)
- Strong attention to detail with the ability to manage multiple priorities simultaneously
The Right Mindset
- Go-getter attitude-you don't wait for direction, you take ownership and drive outcomes
- Comfortable with ambiguity and able to build processes from scratch in a fast-paced environment
- Excellent communication skills-professional, clear, and proactive in keeping stakeholders informed
- High integrity and discretion when handling confidential employee and business information
- Flexible on hours-willing to work early mornings or late evenings to overlap with US teams when needed
- Collaborative team player who thrives when working across cultures and time zones
Good to Have
- MBA or postgraduate degree
- Knowledge of SaaS or product-led tech startup environments
Compensation & Benefits
- We offer competitive compensation in line with Bengaluru market standards for this role and experience level, benchmarked against the tech startup ecosystem. The package includes:
- Fixed CTC commensurate with experience-negotiable for the right candidate
- Health insurance (self + family)
- Direct access to founders and leadership-high visibility, high impact role
- Learning and development budget
- A work culture that values ownership, respect, and results over hierarchy
📌 Office Admin (Bengaluru)
🏢 RagaAI
📍 Bengaluru