Acquire new customers for payment business and ensure quality customer service for credit card sales.
Job Responsibilities:
Acquire credit card business from in-house and open market clients through various modes:
Pitching credit cards to internal bank customers in the branch catchment or via open market/corporate visits, tele sales.
Lead generation and closure through tele calling, e-mailing, direct mailing, and tapping walk-ins.
Checking eligibility, explaining features and pricing for application processing (physical or digital).
Track business for timely submission and processing:
Ensure applications are complete per policy guidelines and submitted daily to the processing unit.
Timely intervention for FTNR (First Time Not Right) cases.
Ensure activation of sold Credit cards:
Sell the right card to the right client with proper explanation of features and offers.
Achieve card activation as per product requirement within 3 months of issuance.
Connect with newly acquired clients to explain spending offers for increasing card usage and cross-sell opportunities.
Educational Qualifications:
Graduate and above
Key Skills:
Valuable Team spirit
Interpersonal skill
Time Management
Good Communication Skill
Proactive & focused approach
Ability to convince & influence
Experience Required:
1 to 3 Years of work experience in the profile.
Major Stakeholders:
CPA
Operation Team
The summary has been successfully posted in the Job Description field.
About Company:
HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch
📌 Branch Sales Officer-Credit Cards (Chennai)
🏢 HDFC Bank
📍 Chennai
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