About the role As a Process Transformation Lead, you will drive enterprise-wide process transformation initiatives and deliver measurable business outcomes. You will collaborate with corporate functions, business leaders, IT teams, internal stakeholders, and external consultants to identify process gaps, develop data-driven solutions, and implement organizational improvements. You will have the autonomy to lead programs, improve workflows, establish performance metrics, and support the rollout of corporate systems designed for process reengineering. In this role, you will: Lead process transformation programs across the organization, identifying gaps in existing processes, conducting root cause analyses, and driving organizational change. Develop and implement a comprehensive metrics landscape that enables quantitative analysis, actionable insights, performance monitoring, and effective data visualization. Manage enterprise-wide initiatives by establishing communication cycles and project milestones, driving cross-functional engagement, and providing consistent progress updates to top management. Prepare for enterprise audit, risk, and governance reviews, while benchmarking organizational practices against peers using input from internal stakeholders and external consultants. Partner with Cognizant Application Services teams to design, plan, track, monitor, and support the rollout of corporate systems for process reengineering. What you must have to be considered Strong understanding of IT business operations and financial metrics. Demonstrated capability in leading process transformation and process improvement programs. Experience conducting root cause analysis, identifying process gaps, and driving organizational change. Strong expertise in solution modeling,



scenario building, and sensitivity analysis. Ability to conceptualize performance metrics and use quantitative analysis to generate meaningful business insights. Experience managing stakeholders and steering cross-functional, enterprise-wide initiatives toward timely completion. Ability to develop project milestones, communication cycles, governance mechanisms, and management-level progress updates. Strong data visualization and executive presentation capabilities. A strong sense of ownership, a desire to create meaningful outcomes, and a commitment to work that advantages customers, communities, or global challenges. Embodiment of Cognizant’s values: Work as One, Dare to Innovate, Raise the Bar, Do the Right Thing, and Own It. These will help you succeed Experience preparing for enterprise audit, risk, and governance reviews. Experience benchmarking processes and performance against industry peers. Ability to collaborate effectively with corporate functions, business leaders, technology teams, internal stakeholders, and external consultants. Experience monitoring and documenting process improvement initiatives to measure and improve performance. Familiarity with the design and rollout of corporate systems supporting process reengineering. Strong analytical, communication, project management, and stakeholder engagement skills. We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you meet only the minimum requirements listed. Consider the transferable experience and distinctive skills you can bring to this role. Work Authorization Must be legally authorized to work in the applicable country without the need for employer sponsorship, now or at any time in the future.

📌 Process Transformation Lead - M Level (Bengaluru)
🏢 People First Consultants
📍 Bengaluru