• Manage and maintain Zoho CRM, including data, modules, fields, pipelines, and user access.

• Build and optimize workflows, blueprints, and automation using Deluge.

• Develop basic custom functions and scripts to automate CRM processes.

• Support API integrations, webhooks, and third-party tool integrations.

• Work with Zoho Campaigns / Zoho Marketing Automation for basic campaign execution and customer segmentation.

• Create and maintain reports and dashboards to track sales, customer, and campaign performance.

• Ensure CRM data hygiene, including data validation, deduplication, and regular updates.

• Troubleshoot CRM issues and provide timely solutions to internal teams.

• Coordinate with Sales, Marketing, and Tech teams to understand requirements and improve CRM processes.

• Support ongoing CRM customization, automation, and process improvement initiatives.





Requirements

• 1–3 years of hands-on experience with Zoho CRM / Zoho ecosystem.

• Strong hands-on knowledge of Deluge — mandatory.

• Basic working knowledge of SQL.

• Basic knowledge of JavaScript or Python.

• Understanding of APIs, webhooks, and integrations.

• Exposure to Zoho Flow, Zapier, or similar automation tools is preferred.

• Good understanding of CRM workflows and automation.

• Comfortable with Excel and basic reporting/analytics.

• Strong logical thinking and problem-solving skills.

• Positive communication and coordination skills.

• Bachelor's degree in IT, Computer Science, Marketing, Business, or a related field.

📌 Junior Zoho Developer (India)
🏢 Dermatouch
📍 India