- Develop and implement effective service strategies to enhance customer satisfaction and loyalty.
- Manage and supervise a team of service professionals to ensure high-quality service delivery.
- Collaborate with cross-functional teams to identify and resolve complex customer issues.
- Analyze customer feedback and implement changes to improve overall service quality.
- Monitor and report on key performance indicators (KPIs) to measure service effectiveness.
- Foster a culture of continuous improvement within the team.
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📌 Service Manager (New Delhi)
🏢 Shaadi.Com
📍 New Delhi
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