Job Description
Role: Relationship Manager / Key Account Manager
Industry: Healthcare / HealthTech
Location: Delhi
Companies: ImpactGuru | CarePal Money | CarePal Secure

Job Summary
We are looking for a Relationship Manager / Key Account Manager with strong field sales
experience in the healthcare industry. The role involves building and nurturing relationships with
hospitals, doctors, and healthcare professionals to onboard them as partners, generate
maximum patient leads/referrals, and offer CarePal Groups portfolio of services.

Key Responsibilities
Hospital & Doctor Network Development
Identify, approach, and onboard hospitals, clinics, and doctors across Mumbai
(Western, Central, Navi Mumbai).
Build robust, long-term relationships with hospital management, staff, and key
decision-makers.
Create and maintain a database of hospital and doctor partners.
POC Onboarding
Identify and establish relationships with Points of Contact (POCs) in hospitals.
Train POCs on CarePal Group services, processes, and referral systems.
Ensure smooth integration of services within hospital workflows.
Patient Lead Generation
Generate maximum patient referrals through hospital tie-ups and doctor
relationships.
Educate patients and their families about CarePal Money, CarePal Secure, and




ImpactGuru services.
Drive patient acquisition by providing end-to-end support in accessing CarePal
solutions.
Sales & Business Growth
Achieve monthly targets for hospital onboarding and patient leads.
Actively promote and cross-sell CarePal Group services to maximize hospital
engagement.
Execute field sales strategies to grow CarePal market presence in the assigned
territory.
Relationship Management
Act as the primary point of contact for partner hospitals and doctors.
Resolve partner queries and ensure seamless service delivery.
Strengthen long-term engagement and ensure consistent referral flow.
Requirements
Experience: 2 / 6 years of field sales experience in the healthcare industry (preferred:
hospitals, diagnostics, pharma, healthtech, or patient financing).
Education: Graduate/Postgraduate in Business, Healthcare, or related fields.

Skills & Competencies:
Strong network in the healthcare ecosystem.
Proven track record in hospital/doctor onboarding and patient lead generation.
Excellent communication, negotiation, and relationship management skills.
Self-motivated with the ability to work independently in the field.
Target-oriented with strong execution skills.

📌 Account Manager - Sales and Business development (New Delhi)
🏢 Impact Guru
📍 New Delhi