SUMMARY
HIRING INBOUND VOICE PROCESS US HEALTHCARE
Work Location: Airoli, Navi Mumbai

Work Mode: Work From Office (WFO)

Interview Mode: Daily Walk-In Interview

Process: International Inbound Voice US Healthcare JOB ROLE: Join a leading US Healthcare process and work with international customers in a qualified voice-based customer service role.

Key Responsibilities

- Handle inbound international calls from US customers.

- Provide professional customer support and resolve customer queries.

- Follow defined customer service and process guidelines .

- Maintain excellent communication and call quality.

- Accurately document customer interactions and update records.

- Achieve required quality, productivity and customer-service parameters .

Requirements





Qualification: Graduate Any Stream

Experience: Freshers & Experienced candidates can apply

Communication: Excellent English communication skills

Typing: 30 WPM with 90% accuracy

Assessment: SVAR / Communication Assessment

Comfortable working in rotational & night shifts

Two rotational split weekly offs

Candidates should NOT be enrolled in any full-time course

Benefits
- 2.53 LPA Approx. 15K Take - Home

- 2.84 LPA Approx. 18K Take - Home

- 3.30 LPA Approx. 20K 22K Take - Home

- + 0 3K Variable Shift Allowance

📌 International Voice Process - Airoli, Navi Mumbai
🏢 2COMs
📍 Mumbai