Real Time Analyst (Bengaluru)

Real Time Analyst (Bengaluru)

18 Oct
|
Joulestowatts
|
Bengaluru

18 Oct

Joulestowatts

Bengaluru

Key Responsibilities:

- Monitor real-time queue performance and staffing levels
- Ensure service levels and operational targets are maintained
- Manage schedule adherence, shrinkage, and intraday activities
- Coordinate with operations teams for staffing adjustments and escalations
- Prepare and analyze reports using Excel and WFM tools
- Identify operational risks and support business continuity planning

📌 Real Time Analyst (Bengaluru)
🏢 Joulestowatts
📍 Bengaluru

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