JOB DESCRIPTION - IT Admin

Department: Information Technology (IT)

Location: Okhla

Experience Required: 1-3 Years

Employment Type: Full-Time

Reporting To: IT Manager / System Administrator

Role Objective

The IT Support Executive will be responsible for providing technical support for both hardware and software-related issues across the organization. The role involves troubleshooting desktops, laptops, printers, networking systems, and software applications while ensuring smooth IT operations and user support within the company.

Key Responsibilities

1. 1. Provide technical support for desktops, laptops, printers, scanners, and other IT peripherals.
2. Diagnose and troubleshoot hardware issues related to systems, accessories, and networking devices.
3. Install, configure, and maintain operating systems, software applications, antivirus, and utility tools.
4. Handle software troubleshooting including system errors, application failures, email configuration, and user access issues.
5. Monitor and maintain company IT systems and ensure proper system performance.
6. Support employees with password resets, software installation, data backup, and system upgrades.
7. Handle LAN, Wi-Fi, internet connectivity, and basic network troubleshooting.
8. Coordinate with vendors/service providers for hardware repairs and replacements when required.
9. Maintain IT inventory records, asset tracking, and technical documentation.
10. Ensure timely resolution of support tickets and employee technical concerns.
11. Assist in installation and setup of new systems, devices, and office IT infrastructure.
12. Ensure compliance with company IT policies, data security,



and system safety practices.

Required Skills Competencies

- Strong knowledge of computer hardware and software troubleshooting

- Good understanding of Windows OS, MS Office, Outlook, and networking basics

- Ability to diagnose technical issues and provide quick resolutions

- Knowledge of LAN/Wi-Fi setup and peripheral device management

- Strong problem-solving and analytical skills

- Good communication and coordination abilities

- Ability to work under pressure and manage multiple support requests

- Robust time management and service-oriented attitude

Educational Qualification

- Bachelor s Degree / Diploma in Computer Science, Information Technology, or related field

- Hardware or networking certifications will be an added advantage

Preferred Candidate Profile

- 1-3 years of experience in IT Support, Hardware Troubleshooting, and Software Support

- Hands-on experience with desktop support, system installation, and troubleshooting

- Professional attitude with strong coordination and follow-up skills

- Ability to manage day-to-day IT operations efficiently

- Candidate should be self-motivated, responsible, and technically sound

Compensation Benefits

- Competitive salary as per industry standards

- Career growth opportunities within the organization

- Professional and collaborative work environment

- Employee engagement and learning opportunities

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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