Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we are scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions. we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.

Inviting applications for Order to cash role ||

Work location: Noida(Only work from office)

Responsibilities:

- Lead end-to-end billing and invoicing operations, ensuring invoices are generated accurately and on time. Monitor billing exceptions, credit/debit notes, cancellations, rebills, and invoice disputes
- Ensure appropriate controls are in place to prevent revenue leakage and billing errors
- Drive improvements in billing accuracy, first-time-right billing, and invoice turnaround time
- Manage day-to-day Order to Cash process including Customer Master, Order Management, Billing Collections,



Cash Application, and Dispute Management & Reporting
- Ensure achievement of contractual SLAs, KPIs, and operational targets including quality and Productivity
- Conduct regular governance calls, service reviews, and business updates. Produce an action list after meetings for action, ownership and deadlines
- Provide actionable insights and recommendations to improve cash flow and operational performance
- Effective management of sequential liability across the Order-to-Cash process by monitoring upstream and downstream dependencies, driving timely resolution of process breaks, and collaborating with cross-functional teams to minimize impacts
- Analyze trends across collections, billing accuracy, disputes, customer setup, and cash application metrics
- Drive data-based decision-making and forecasting
- Conduct regular performance reviews and career development discussions with documented action plan
- Guide, mentor, and support OTC associates and analysts
- Lead Lean Six Sigma initiatives focused on productivity and quality improvement
- Ensure compliance with SOX, audit requirements, internal controls, and client policies

Qualifications we seek in you

- B.com / BBA graduates are eligible
- Min.



18 months of experience in Cash apps/ Billing is required.

Why join Genpact?

- Be a transformation leader -Work at the cutting edge of AI, automation, and digital innovation
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Chance Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Order To cash - Cash apps (Noida)
🏢 Genpact
📍 Noida