Job description :

1. Team Leadership ( Pricing & ops)

- Lead, mentor, and manage both Air Export Operations team and Pricing team.
- Ensure clear role allocation, accountability, and performance tracking.
- Conduct regular team meetings to align on priorities, shipment status, and rate strategies.
- Build a team-oriented culture between execution and commercial functions.

2. Operations Oversight

- Supervise end-to-end air export shipment lifecycle.
- Ensure adherence to timelines (booking, documentation, cargo uplift).
- Resolve escalations, delays, or shipment discrepancies.
- Maintain SOP compliance and operational efficiency.

3. Pricing & Commercial Strategy

- Oversee freight pricing, quotations, and rate negotiations with airlines.
- Ensure competitive and profitable pricing aligned with market trends.
- Approve major quotes and key customer pricing strategies.
- Monitor market rates, seasonality, and capacity trends.

4. Coordination Between Teams

- Bridge the gap between Sales, Pricing, and Operations.




- Ensure pricing commitments are operationally feasible.
- Align shipment planning with agreed commercial terms.
- Prevent revenue leakage due to miscommunication or execution gaps.

5. Customer & Stakeholder Management

- Handle key accounts and critical client escalations.
- Ensure service quality and timely communication with customers.
- Maintain relationships with airlines, agents, and vendors.

6. Financial & Performance Control

- Monitor shipment profitability and margins.
- Control operational costs and avoid unnecessary expenses.
- Track revenue contribution from air export business.
- Ensure billing accuracy and timely invoicing.

7. Compliance & Risk Management

- Ensure all shipments comply with customs and international regulations.
- Minimize risks related to documentation errors, delays, or penalties.

📌 Air Export Manager (New Delhi)
🏢 Indolog Logistics
📍 New Delhi