- 13 years travel industry experience with expertise in holiday packages, air ticketing, visa processes, and supplier coordination
- Handle customer enquiries, prepare itineraries and quotations, coordinate bookings and documentation, follow up on payments, and provide customer service
Key Responsibilities Handle customer enquiries through calls, WhatsApp and email.
Understand client travel requirements and prepare suitable holiday packages.
Prepare and share itineraries and quotations with clients.
Coordinate with DMCs, hotels, transport providers and other travel partners.
Handle domestic and international holiday packages.
Coordinate flight ticket enquiries and bookings.
Handle visa-related enquiries and documentation coordination.
Follow up with clients for quotations, bookings and payments.
Maintain enquiry records and regular follow-ups.
Coordinate with the operations team for confirmed bookings.
Provide valuable customer service before, during and after the trip.
Required Skills
13 years of experience in the travel industry preferred.
Good knowledge of domestic & international holiday packages.
Basic knowledge of air ticketing / flight bookings.
Knowledge of visa processes and documentation.
Good knowledge of hotels, destinations and sightseeing.
Good communication skills in English and Hindi/Marathi.
Good WhatsApp, email and computer skills.
Ability to coordinate with DMCs and suppliers.
Good follow-up and negotiation skills.
Customer-oriented and willing to learn.
📌 Walk-in || Travel Executive (Pune)
🏢 Vithu Tourism And Property Management India
📍 Pune
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