Role & responsibilities

- Conduct outbound calls to prospective customers to introduce and sell the company's products.

- Handle inbound calls from potential customers, addressing inquiries and converting leads into sales.

- Build rapport with customers, understand their needs, and recommend appropriate products based on their needs.

- Provide detailed information about products, including pricing, features, and benefits.

- Follow up on leads generated through marketing campaigns, referrals, and other sources

- Address customer questions, concerns, and objections in a professional and persuasive manner.

- Maintain accurate records of customers in the internal CRM/ database.

- Stay updated on product offerings.

- Consistently meet or exceed daily and monthly targets for call volume and sales,



demonstrating a commitment to performance excellence

Preferred candidate profile

- Minimum qualification - 12th. Graduates preferred.

- Should have robust negotiation and persuasion skills.

- Should have the proficiency in sales methodologies and techniques.

- Should have the ability to manage inbound and outbound calls effectively to maximize sales opportunities.

- Should have the ability to convey information clearly and effectively through excellent communication & interpersonal skills.

- Should have the ability to build rapport with the customers by understanding their needs and inquiries.

📌 Walk-in || Telesales Agent (Gurugram)
🏢 Excitel Broadband
📍 Gurugram