Job Title: AR Caller - Physician Billing & Hospital Billing (US Healthcare)

Location: Hyderabad

Experience: 1-4 Years

Shift: Night Shift (US Timings)

Process: US Healthcare Revenue Cycle Management (RCM)

Job Summary

Sagility is seeking experienced AR Callers with strong communication skills and hands-on experience in Physician Billing (PB) and/or Hospital Billing (HB) within the US Healthcare domain. The ideal candidate should possess a thorough understanding of the Revenue Cycle Management (RCM) process, including insurance follow-up, denial management, claims resolution, and payment posting.

Key Responsibilities

- Follow up with insurance companies on unpaid, underpaid, and denied claims.
- Analyze and resolve claim denials, rejections, and payment variances.
- Review and interpret Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and insurance remittances.
- Contact insurance payers to obtain claim status and ensure timely reimbursement.
- Work on aging reports and prioritize claims based on denial trends and aging buckets.
- Research and resolve claim discrepancies by coordinating with internal teams and insurance representatives.
- Document all activities, claim updates, and payer communications accurately in the billing system.
- Meet productivity and quality metrics defined by the process.
- Ensure compliance with HIPAA regulations and organizational policies.

Required Skills
- Hands-on experience in US Healthcare AR Calling.
- Strong knowledge of Revenue Cycle Management (RCM).
- Expertise in handling insurance claims, denials, appeals, and payment follow-up.
- Ability to understand and interpret EOBs, ERAs, and payer guidelines.
- Valuable understanding of Physician Billing and/or Hospital Billing processes.
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced environment and night shifts.

Eligibility Criteria
- Experience: 1-4 years in US Healthcare.
- Experience in AR Calling is mandatory.




- Exposure to Physician Billing (PB) and/or Hospital Billing (HB) processes.
- Candidates with B1-level communication skills are preferred.
- Good analytical and problem-solving skills.

Preferred Qualifications
- Experience in denial management and appeals processing.
- Knowledge of CPT, ICD-10, and HCPCS coding concepts.
- Familiarity with major US insurance payers and reimbursement methodologies.
- Strong attention to detail and customer-focused approach.
- Ability to work independently and within a team environment.

Why Join Us?
- Opportunity to work in a fast-growing US Healthcare environment.
- Exposure to end-to-end Revenue Cycle Management (RCM) processes.
- Structured learning and career growth opportunities.
- Dynamic and collaborative work culture.
- Competitive compensation and employee benefits.

Walk-In Details Walk-In Timings: 11:00 AM to 4:00 PM

Documents Required

- Updated Resume
- Government ID Proof

HR Contact

Yash Joshi

(phone hidden) (WhatsApp)

[email protected]

Interested candidates can walk in directly or reach out via WhatsApp/email for further details.

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AR Caller - Physician Billing & Hospital Billing (US Healthcare)

Company: Sagility

Location: Hyderabad

Experience: 1-4 Years

Shift: Night Shift (US Timings)

Process: US Healthcare Revenue Cycle Management (RCM)

Sagility is hiring experienced AR Callers for Physician Billing (PB) and Hospital Billing (HB) processes.



We are looking for professionals with hands-on experience in US Healthcare Revenue Cycle Management (RCM), insurance follow-up, denial management, and Accounts Receivable functions.

Key Responsibilities

- Follow up with insurance companies on outstanding and denied claims.
- Analyze and resolve claim denials, rejections, underpayments, and aged accounts.
- Review and interpret EOBs (Explanation of Benefits) and ERAs.
- Work on claim status checks, appeals, and reimbursement follow-up.
- Identify root causes of denials and take corrective actions for faster resolution.
- Maintain accurate documentation of payer interactions and claim updates.
- Meet productivity, quality, and turnaround time targets.
- Ensure compliance with HIPAA and client-specific guidelines.

Eligibility Criteria
- 1-4 years of experience in US Healthcare.
- Experience in AR Calling is mandatory.
- Experience in Physician Billing (PB) and/or Hospital Billing (HB).
- Good understanding of RCM processes, denial management, and insurance claims.
- Strong communication and analytical skills.
- Candidates with B1-level communication skills preferred.
- Willingness to work in US night shifts.

Preferred Skills
- Knowledge of EOB, ERA, Appeals, and Denial Management.
- Familiarity with major US insurance payers.
- Ability to handle claim follow-up and collections efficiently.
- Strong problem-solving and customer service skills.

Why Join Sagility?
- Growth opportunities in the US Healthcare domain.
- Exposure to end-to-end Revenue Cycle Management processes.
- Dynamic work environment and career advancement opportunities.
- Competitive compensation and advantages.

Walk-In Details Walk-In Timings: 11:00 AM - 4:00 PM

Documents Required

- Updated Resume
- Government ID Proof

Contact Details

Yash Joshi

(phone hidden) (WhatsApp)

[email protected]

Interested candidates can walk in directly or share their resumes via WhatsApp or email.

📌 Walk-in || Senior AR Caller | Physician Billing & Hospital Billing (Hyderabad)
🏢 Sagility India
📍 Hyderabad